🔒 Privacy Policy – Meta Autobody Portsmouth
Effective Date: 17/10/2025
Last Updated: 17/10/2025
At Meta Autobody, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
By using our website (www.metaautobody.co.uk) or contacting us directly, you agree to the terms of this policy.
1. Who We Are
Meta Autobody is a professional car body and paint repair shop based in Portsmouth, Hampshire, UK, specialising in accident damage repair, car resprays, custom paint work, and paint restoration.
Registered Business Name: Meta Autobody
Location: Portsmouth, Hampshire, United Kingdom
Email: mesaautobodyltd@gmail.com
Phone: 07743881991
2. Information We Collect
We collect personal information only when it’s necessary to provide our services, communicate with you, or improve our website.
The information we may collect includes:
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Name
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Email address
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Phone number
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Vehicle information (make, model, registration)
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Photos or descriptions of damage (when requesting quotes)
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Billing or insurance details (where applicable)
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Website usage data (via cookies and analytics tools)
3. How We Use Your Information
Your personal data is used for the following purposes:
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To provide quotes and complete bookings for car repairs or paint services
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To communicate about your enquiry, service updates, or appointment scheduling
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To process insurance-related repairs and liaise with insurers when necessary
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To improve our website and customer experience through analytics
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To send updates or promotions (only if you have opted in to receive them)
We never sell, rent, or share your data with third parties for marketing purposes.
4. How We Store and Protect Your Information
All personal information is securely stored in password-protected systems and handled in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
We take appropriate security measures to prevent unauthorised access, alteration, disclosure, or destruction of your personal data.
5. Cookies and Website Analytics
Our website uses cookies to enhance user experience and gather basic analytics.
Cookies help us understand how visitors use our website, such as which pages are most popular and how people find us online.
You can choose to disable cookies through your browser settings, although this may affect your site experience.
We may use trusted third-party tools such as Google Analytics to collect non-identifiable visitor data.
6. Sharing Your Data
We only share personal data when necessary, for example:
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With insurance companies (to process claims)
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With payment processors or financial institutions (to complete transactions)
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With law enforcement if legally required
All third parties we work with are required to comply with data protection laws and use your information solely for the purpose intended.
7. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction of any inaccurate information
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Request deletion of your data (where legally permitted)
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Withdraw consent for marketing communications at any time
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Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled
To exercise your rights, please contact us at mesaautobodyltd@gmail.com.
8. Data Retention
We retain your personal data only as long as necessary to:
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Fulfil the purposes described above
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Comply with legal, accounting, or reporting requirements
After this period, your data will be securely deleted or anonymised.
9. Links to Other Websites
Our website may contain links to external sites.
Please note that we are not responsible for the content or privacy practices of other websites.
We encourage you to read their privacy policies before providing personal information.
10. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations.
The latest version will always be available on this page, with the updated date clearly shown.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
📍 Meta Autobody
Portsmouth, Hampshire, UK
📧 mesaautobodyltd@gmail.com
📞 07743881991
Meta Autobody – Portsmouth’s trusted name in car body repairs and paint services.
Professional. Affordable. Reliable.